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Evidence-led Australian brand profile

Kiva Wellness Review 2026: AU Prices, Models & Pros

Australian sauna supplier (ABN 32 612 165 509, active from May 2016) with published infrared and traditional ranges, indoor and outdoor models, and named commercial installations.

May suitHome or commercial buyers who want to compare a broad infrared and traditional range, indoor and outdoor options, published AUD prices, Australian contact channels and documented commercial-use examples, while arranging installer and electrical work separately.

Kiva Wellness logo

Buyer decision summary

Where this brand may fit

Quick answer
Kiva Wellness is an Australian sauna supplier with published 2026 AUD prices across infrared (about A$2,495-A$7,495) and traditional (about A$6,995-A$9,495), indoor and outdoor models, Burleigh Heads support and partner displays. Confirm installed cost, governing warranty and open technical claims before ordering.
Best suited to
Home or commercial buyers who want to compare a broad infrared and traditional range, indoor and outdoor options, published AUD prices, Australian contact channels and documented commercial-use examples, while arranging installer and electrical work separately.
Potentially wrong fit for
Buyers wanting all material, environmental and performance claims independently established before shortlisting.
Main trade-off
Pricing and payment visibility are useful; complete governing warranty terms and several claim records remain unresolved.

Reasons to consider

  • Dated pricing or price-gap information is recorded for comparison.
  • Published customer-service routes have been checked and recorded.
  • The current model range is linked to a dated official source.
  • A customer-facing installer directory lists independent coverage across all states and territories, with Kitset Assembly offered across most capital cities.

Checks before ordering

  • Confirm the exact current model, inclusions and total delivered and installed price.
  • Read the governing warranty for labour, freight, transferability, commercial use and placement exclusions.
  • Resolve every open claim or installation gap shown in the profile; missing verification is not proof that a claim is false.
  • Confirm that an installer services the exact address, obtain a direct quote and separately arrange licensed electrical connection where required; directory inclusion does not make the installer a Kiva employee or agent.

Alternatives to compare

    Kiva Wellness Ritual timber Finnish sauna on an outdoor deck. Official Kiva Wellness image.

    Brand summary

    What to know in 30 seconds

    • NSW based supplier, ABN active since May 2016, selling infrared and traditional saunas plus ice baths and red light products.
    • Published 2026 prices about A$2,495 to A$7,495 infrared and A$6,995 to A$9,495 traditional, indoor and outdoor.
    • Australian support and partner displays, with named commercial installs.
    • Installer and electrical work are usually arranged separately, so add that to the price.
    • Some material, environmental and warranty records are still unresolved. Before paying: get the governing warranty and installed cost in writing for your exact model.

    Summary of the dated facts on this profile. Checked 2 Nov 2026.

    Kiva Wellness Ritual timber Finnish sauna on an outdoor deck. Official Kiva Wellness image.
    Kiva Wellness Ritual timber outdoor Finnish sauna. Images courtesy of Kiva Wellness.

    From Kiva Wellness

    Official product photos from the brand site, hosted on Saunas Australia. Images courtesy of Kiva Wellness. Checked 27 Oct 2026.

    About the brand

    Kiva Wellness is an Australian home wellness brand selling infrared and traditional saunas, ice baths, red light therapy and sleep products, with showrooms and online sales. It describes itself as Australian wellness since 2016 and focuses on building small daily rest and recovery rituals at home.

    ABN 32 612 165 509 (ABR record) is registered to LOVE YOUR HEALTH AUSTRALIA PTY LTD, an Australian private company, active since 2 May 2016, main business location NSW 2489. Checked 30 Oct 2026.

    Founder: Aidan Wilde, Co-Founder & CEO of Kiva Wellness (LinkedIn). Checked 30 Oct 2026.

    Contact: Phone 1800 945 229. Email support@kivawellness.com.au. As listed on kivawellness.com.au, checked 2 Nov 2026.

    What we could verify

    The operating entity, ABN and public Australian contact details were confirmed through primary records and the official site. On the brand site as of 27 Oct 2026, the infrared collection listed observed base sale prices from about A$2,495 to A$7,495 (collection base; optional bundles excluded), and the traditional collection listed observed base prices from about A$6,995 to A$9,495. Infrared models currently listed on the infrared collection include Radiance Pro 2/3/4, Rise 2/3/4, Retreat outdoor full-spectrum 2-3 person, and Revive 2 person Far IR; Rise 1 remains listed separately as a backorder / preorder item rather than a clean current collection listing. Traditional Reset indoor models previously recorded were no longer found (product pages returned 404); Ritual outdoor models are now listed as Ritual 3P Timber, Ritual 6P Timber, Ritual 3P Glass and Ritual 6P Glass. Delivery is described as dispatch from Burleigh Heads, QLD 4220, with free Australia-wide sauna shipping and published post-dispatch estimates of 7-10 business days for Sydney, Melbourne and Adelaide, up to 14 for regional areas, and up to 21 for WA. Australian phone, email and weekday hours remain published, with a Burleigh Heads showroom plus named partner display locations; confirm which models are on the floor before travelling. ProductReview.com.au showed 4.8/5 from 36 reviews when checked for this refresh. Representative warranty language still needs the complete governing document for exclusions, labour and freight; Radiance Pro pages publish stronger lifetime residential panel language than the Retreat representative outdoor page, and Ritual glass pages publish a Free Installation promo claim plus a warranty split (5 years structure / 2 years heater and lighting / 1 year commercial) as dated brand-site wording. Those published commercial terms require confirmation against the current model page before ordering. As of 27 Oct 2026, Kiva’s Radiance, Radiance Pro and Rise product pages link a signed Vitatech Electromagnetics report (VTE-3576, 23 Sep 2026). It recorded 0.44-1.58 mG RMS magnetic field (10-1,000 Hz) at 15 mm from a single far infrared heater panel in a shielded enclosure, below the EN 55035 reference of 12.57 mG. The report covers the panel on its own, not a complete installed sauna, and does not name a specific Kiva model. Kiva’s traditional saunas use the Harvia SW60 heater, covered by SAA certificate SAA251358 (holder Guangzhou City Harvia Sauna Co., Ltd.; AS/NZS 60335.2.53 and AS/NZS 60335.1; 6.0 kW, IPX4, RCM marked; issued 26 Sep 2025, valid to 26 Sep 2030). The certificate can be checked on the SAA Approvals register. It covers the heater, not the whole cabin or the infrared range. Checked 2 Nov 2026.

    Questions and watch-outs

    Claims about non-toxic materials, eco-friendly cedar and heart-health benefits remain not independently verified. Materials claims need a product-specific schedule and emissions evidence; environmental language needs defined sourcing and certification scope; health claims need evidence matching the product, exposure protocol and stated outcome. Kitset and partner installer directory listings are independent coverage notes, not employment or agency relationships. Google Reviews: earlier snapshot of 4.7/5 from 175 reviews on 2026-08-07; not rechecked 27 Oct 2026. The same standard applied to every other brand applies here.

    Deposit and delivery terms (checked 2 Nov 2026)

    Kiva Wellness’ shipping policy says: “In stock items ship in 2-3 days. Pre-orders dispatched within 2-3 days of stock arrival.” Orders are “dispatched from our warehouse in Burleigh Heads”. We did not find deposit wording; orders, including pre-orders, appear to be paid in full at checkout.

    Evidence requested

    Request complete materials and VOC reports; timber species, sourcing and any certification records; confirmation of which Kiva models and heater types use the Vitatech-tested panel (YW-EMC/P300W), including the full spectrum heaters in Radiance and Radiance Pro; whole-sauna EMF measurements in seated positions to support the published 0.4 mG average; Australian electrical approvals for the infrared range; the governing warranty for each model family; confirmation of current Ritual glass Free Installation promo scope; and claim-specific evidence for cardiovascular and other therapeutic outcomes.

    FAQ

    Is Kiva Wellness a good sauna brand for Australia?

    It is a strong starting shortlist when you want published AUD prices across infrared and traditional formats, with Australian contact detail and showroom or partner displays. Still confirm the exact model circuit, warranty labour and outdoor rating before you pay. See also best sauna brands Australia.

    What do Kiva saunas cost?

    On the brand site as of 27 Oct 2026, infrared collection base sale prices ran about A$2,495 to A$7,495 and traditional about A$6,995 to A$9,495. Those are cabin figures, not installed totals. Use the cost guide.

    Does Kiva publish EMF test evidence?

    Radiance, Radiance Pro and Rise pages link a signed Vitatech Electromagnetics report (VTE-3576, 23 Sep 2026) for a heater panel in a test setup. It is not a whole installed cabin measurement and does not name a specific Kiva model.

    Where should I go next?

    Compare peers on best brands, then open the infrared comparison or traditional tools, then the deposit checklist.


    How we research this brand

    Facts on this profile are dated. We prefer primary sources: the brand’s own product and warranty pages, ABN and public Australian contact detail, and independent documents when they exist. “Not independently verified” means we did not find enough evidence for that specific claim. It does not automatically mean the claim is false. Read How Saunas Australia researches sauna brands. Compare peers on Best Sauna Brands in Australia.

    Brand overview

    Brand overview

    1. Direct answer
    Kiva Wellness is an Australian sauna supplier with published 2026 AUD prices across infrared (about A$2,495-A$7,495) and traditional (about A$6,995-A$9,495), indoor and outdoor models, Burleigh Heads support and partner displays. Confirm installed cost, governing warranty and open technical claims before ordering.
    2. What the brand offers
    Australian sauna supplier (ABN 32 612 165 509, active from May 2016) with published infrared and traditional ranges, indoor and outdoor models, and named commercial installations.
    3. Best suited buyer
    Home or commercial buyers who want to compare a broad infrared and traditional range, indoor and outdoor options, published AUD prices, Australian contact channels and documented commercial-use examples, while arranging installer and electrical work separately.
    4. Who may prefer another option
    Buyers wanting all material, environmental and performance claims independently established before shortlisting.
    5. Sauna categories and infrared range
    Kiva Radiance Pro 2 Person Full Spectrum Infrared Sauna
    Kiva Radiance Pro 3 Person Full Spectrum Infrared Sauna
    Kiva Radiance Pro 4 Person Full Spectrum Infrared Sauna
    Kiva Rise 2 Person Far-Infrared Sauna
    Kiva Rise 3 Person Far-Infrared Sauna
    Kiva Rise 4 Person Far-Infrared Sauna
    Kiva Retreat 2-3 Person Outdoor Full Spectrum Infrared Sauna
    Kiva Revive 2 Person Far Infrared Sauna
    Note: Kiva Rise 1 Person is listed separately as a backorder / preorder item, not a clean current infrared collection listing.
    6. Published infrared price range (AUD)
    A$2,495-A$7,495 observed base range for infrared; checked 2026-10-27. Optional bundles excluded.
    7. Public pricing status
    Published AUD pricing was located for recorded infrared and traditional ranges; research checked 27 Oct 2026. Sale pricing and inclusions can change.
    8. Traditional or hybrid product range
    Kiva Ritual 3P Timber Outdoor Traditional Finnish Sauna
    Kiva Ritual 6P Timber Outdoor Traditional Finnish Sauna
    Kiva Ritual 3P Glass Outdoor Traditional Finnish Sauna
    Kiva Ritual 6P Glass Outdoor Traditional Finnish Sauna
    9. Indoor and outdoor suitability
    The recorded range includes indoor infrared and traditional models plus Retreat outdoor infrared and Ritual outdoor traditional models. Confirm placement requirements for the exact model.
    10. Electrical requirements
    Traditional product information records model-specific Harvia heaters, dedicated circuits and licensed-electrician connection. Confirm voltage, current, circuit protection and connection method for the exact infrared or traditional model and property.
    11–12. Delivery and installation
    Assembly cost: Kitset Assembly Services lists matched current Kiva infrared models at A$199-A$800 for postcode 2000; checked 2026-08-07. This is a Sydney-postcode estimator snapshot, not a national fixed tariff. Requote the exact model and installation address because travel, access, crew size and selected extras may change the amount.
    Delivery: Kiva dispatches from Burleigh Heads, QLD 4220, and advertises free Australia-wide sauna shipping. Published post-dispatch estimates are 7-10 business days for Sydney, Melbourne and Adelaide, up to 14 business days for regional areas, and up to 21 business days for WA (brand site, checked 27 Oct 2026).
    Scope: Kiva lists independent installers and Kitset; customers engage and pay installers directly. Electrical work, site preparation and any required dedicated outlet or hardwiring are separate.
    13. Warranty
    Radiance Pro pages publish stronger lifetime residential panel language than the representative Retreat outdoor page, which states lifetime coverage on infrared heating panels and five years on other components; confirm the exact model page. Ritual glass pages publish a warranty split of 5 years structure / 2 years heater and lighting / 1 year commercial (dated brand-site wording, checked 27 Oct 2026). Complete governing terms, exclusions, labour, freight and transfer conditions require verification.
    14. Replacement parts
    Australian stock is dispatched from Burleigh Heads QLD, and traditional models use the Harvia SW60 heater, a widely supported brand. A published parts price list was not found on 2 Nov 2026; contact support on 1800 945 229 for parts by model.
    15. Australian support
    Published Australian phone, email, contact form and live chat are recorded, with weekday phone hours and a Burleigh Heads support/showroom address; checked 2026-08-07.
    16. Showrooms or displays
    Burleigh Heads, QLD showroom with the full range (appointment preferred). Partner displays: Sapphire Spas, Pakenham; Willy Pools, Williamstown; SwimCo, Nunawading; Gym Direct, Bankstown Aerodrome; Mid West Pools, Mudgee; Brisbane Spa Super Centre, Archerfield. Confirm which models are on display before travelling; checked 27 Oct 2026.
    17. Reviews by platform
    ProductReview.com.au: 4.8/5 from 36 reviews (checked 27 Oct 2026). Recurring positive themes include regular sauna use, build quality, delivery and helpful service. Critical comments include assembly difficulty and isolated delivery, refund or specification issues.
    Google Reviews: earlier snapshot of 4.7/5 from 175 reviews on 2026-08-07; not rechecked 27 Oct 2026.
    18. Commercial-use evidence
    Snap Fitness independently identifies operating Kiva infrared saunas at named Australian clubs, including Shepparton and Mount Gambier. Hawthorn lists Kiva as an official partner, while Kiva describes a 2026 high-performance partnership. Kiva also names Snap Fitness, P3 Recovery and World Gym as major partners, but exact rollout counts and P3 exclusivity were not independently established.
    19. Technical evidence
    Identity and public contact details are supported by the official website and ABN Lookup. Material, environmental, health, and product-performance claims remain under review in linked claim records.
    20. Strengths
    Dated pricing or price-gap information is recorded for comparison.
    Published customer-service routes have been checked and recorded.
    The current model range is linked to a dated official source.
    A customer-facing installer directory lists independent coverage across all states and territories, with Kitset Assembly offered across most capital cities.
    21. Limitations and trade-offs
    Pricing and payment visibility are useful; complete governing warranty terms and several claim records remain unresolved.
    22. Questions to confirm
    Confirm the exact current model, inclusions and total delivered and installed price.
    Read the governing warranty for labour, freight, transferability, commercial use and placement exclusions.
    Resolve every open claim or installation gap shown in the profile; missing verification is not proof that a claim is false.
    Confirm that an installer services the exact address, obtain a direct quote and separately arrange licensed electrical connection where required; directory inclusion does not make the installer a Kiva employee or agent.
    23. Comparable alternatives
    Nook Saunas
    Kylin Australia
    Alpine Spas
    Company identity and operating history
    LOVE YOUR HEALTH AUSTRALIA PTY LTD has an ABN active from 2 May 2016. Kiva Wellness is recorded as a business name from 2 October 2025; the entity date is not treated as proof of the brand founding date.
    Customer service and contact options
    Phone: 1800 945 229. Email: support@kivawellness.com.au. Contact form and live chat are available. Published customer-service phone hours are Monday to Friday, 8:30am-4pm; the Burleigh Heads showroom is appointment-preferred.
    Returns
    The published returns page records a 30-day window for unused products in original packaging, customer-paid return freight, deduction of outbound shipping and a 5% change-of-mind restocking fee. Confirm the current terms and sauna-specific exclusions before purchase.
    Traditional price range (AUD)
    A$6,995-A$9,495 observed base range; checked 2026-10-27.
    Traditional heater options
    Ritual outdoor models (3P and 6P, Timber and Glass): Harvia 6 kW heater, with classic or WiFi control variants. Reset indoor models are no longer listed (product pages returned 404 on 27 Oct 2026).
    Heater sizing assessment
    Ritual 6P internal dimensions previously implied about 6.16 m³, within the typical 5-8 m³ 6 kW range before the glass adjustment; exposed glass alters effective volume. Confirm the exact Harvia calculation for each current Ritual model from the supplier spec sheets.
    Heater installation requirements
    Assembly cost: Kitset Assembly Services lists matched current Kiva traditional models at A$299-A$1,200 for postcode 2000; checked 2026-08-07. Requote the exact model and address; this is not a national fixed tariff.
    Delivery and assembly: Kiva dispatches from Burleigh Heads, QLD 4220 with free Australia-wide sauna shipping; post-dispatch estimates are 7-10 business days for Sydney, Melbourne and Adelaide, up to 14 for regional areas and up to 21 for WA. Outdoor models normally require about 4-6 hours for cabin assembly. Customers engage independent installers directly.
    Electrical scope: a licensed electrician, dedicated circuit, model-appropriate protection, clearances, ventilation, controls and weatherproofing remain separate from cabin assembly.
    Cabin, wall and glazing evidence
    Ritual outdoor range in Japanese cedar, in timber front and glass front versions (3 and 6 person), with two tier seating, ventilation and a 6.0 kW Harvia SW60 heater with stones. Wall thickness and insulation figures were not published on 2 Nov 2026.
    Australian electrical compliance evidence
    Traditional saunas: Harvia SW60 heater, SAA certificate SAA251358 (Guangzhou City Harvia Sauna Co., Ltd.; AS/NZS 60335.2.53 and AS/NZS 60335.1; 6.0 kW, IPX4, RCM), issued 26 Sep 2025, valid to 26 Sep 2030. Covers the heater only. Infrared range: not publicly located. Checked 2 Nov 2026.
    Supplier and installer liability-insurance evidence
    Kiva lists independent installers in every state and territory; they are not Kiva employees. Ask your chosen installer directly for their licence and public liability certificate.
    Pre-purchase information adequacy
    Better than most because product pages link manuals/spec sheets and disclose dimensions, circuits and ventilation. Final adequacy still depends on the exact Harvia calculation including glass for the specific Ritual model.

    Visit the brand’s official website

    View the identity register source Checked 2026-08-07

    View the official customer-service source Checked 7 August 2026

    Payment option sources

    Checked 2026-08-07

    Heater and installation sources

    Commercial use and partnerships

    Commercial adoption

    Commercial use and partnerships

    Commercial adoption can indicate fulfilment, installation and support capability. It does not prove health claims, every product’s quality or that a sponsored organisation independently endorsed the product.

    Evidence level: Mixed supplier and independent evidence

    Snap Fitness independently identifies operating Kiva infrared saunas at named Australian clubs, including Shepparton and Mount Gambier. Hawthorn lists Kiva as an official partner, while Kiva describes a 2026 high-performance partnership. Kiva also names Snap Fitness, P3 Recovery and World Gym as major partners, but exact rollout counts and P3 exclusivity were not independently established.

    Recorded relationships

    • Customer-confirmed installation: Snap Fitness Shepparton identifies a Kiva full-spectrum infrared sauna.
    • Customer-confirmed installation: Snap Fitness Mount Gambier identifies a Kiva infrared sauna.
    • Official partnership: Hawthorn lists Kiva among official partners; Kiva describes itself as the club's 2026 Official High-Performance Partner.
    • Supplier-reported partnerships: Kiva names Snap Fitness, P3 Recovery and World Gym; exact scope requires counterparty confirmation.

    Commercial adoption sources checked 7 August 2026

    What customers are saying

    Public review snapshot

    What customers are saying

    Public reviews are self-selected reports, not independently established facts. Ratings and themes are dated snapshots and may not represent every customer or product.

    ProductReview.com.au: 4.8/5 from 36 reviews (checked 27 Oct 2026). Recurring positive themes include regular sauna use, build quality, delivery and helpful service. Critical comments include assembly difficulty and isolated delivery, refund or specification issues.
    Google Reviews: earlier snapshot of 4.7/5 from 175 reviews on 2026-08-07; not rechecked 27 Oct 2026.

    Review sources

    Reviews checked:

    Important limitations

    Self-selected brand-level sample covering Kiva’s wider wellness range, not only infrared saunas. Some, but not all, reviews are marked verified. Ratings and themes can change. Google reviews are self-selected and are not independently verified purchases. Ratings and review counts can change, and profiles may include feedback about products other than saunas.

    Sources used for this profile

    Source register

    16 sources used for this profile

    1. Official website: kivawellness.com.au
    2. Government or registry identity source: abr.business.gov.au
    3. Official customer-service source: kivawellness.com.au
    4. Commercial adoption or partnership source: snapfitness.com
    5. Commercial adoption or partnership source: snapfitness.com
    6. Commercial adoption or partnership source: hawthornfc.com.au
    7. Commercial adoption or partnership source: kivawellness.com.au
    8. Commercial adoption or partnership source: kivawellness.com.au
    9. Commercial adoption or partnership source: kivawellness.com.au
    10. Official infrared range source: kivawellness.com.au
    11. Official traditional range source: kivawellness.com.au
    12. Official payment or terms source: kivawellness.com.au
    13. Heater or installation source: kivawellness.com.au
    14. Public review source: productreview.com.au
    15. Public review source: google.com
    16. Published warranty source: kivawellness.com.au

    Profile evidence reviewed:

    Cite this profile

    Saunas Australia, “Kiva Wellness Review 2026: AU Prices, Models & Pros”, evidence-led Australian brand profile, reviewed 27 October 2026.