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Evidence-led Australian brand profile

Chill Bunny Review 2026: AU Prices, Models & Warranty

Australian family-owned recovery brand (ABN 83 672 288 005, active from October 2023) selling ice baths, infrared and traditional saunas, and contrast-therapy equipment.

May suitBuyers comparing higher-priced indoor, outdoor or traditional recovery products from one brand.

Chill Bunny logo

Buyer decision summary

Where this brand may fit

Quick answer
Chill Bunny is an Australian recovery brand selling ice baths plus infrared and traditional saunas, with infrared advertised from A$10,650 to A$12,990 in 2026. Heater output, warranty (3 year badge versus 1 year labour) and returns (14 to 100 days) conflicts need written confirmation. Confirm timber, EMF and health-claim evidence before ordering.
Best suited to
Buyers comparing higher-priced indoor, outdoor or traditional recovery products from one brand.
Potentially wrong fit for
Buyers unwilling to resolve heater-output, warranty and returns conflicts, or rely on small brand-hosted review samples.
Main trade-off
Range and delivery are visible, but traditional heater specifications and complete installed cost need written confirmation.

Reasons to consider

  • Dated pricing or price-gap information is recorded for comparison.
  • Published customer-service routes have been checked and recorded.
  • The current model range is linked to a dated official source.

Checks before ordering

  • Confirm the exact current model, inclusions and total delivered and installed price.
  • Read the governing warranty for labour, freight, transferability, commercial use and placement exclusions.
  • Resolve every open claim or installation gap shown in the profile; missing verification is not proof that a claim is false.

Alternatives to compare

    Chill Bunny ice bath with outdoor infrared sauna. Official Chill Bunny image.

    Brand summary

    What to know in 30 seconds

    • Bondi based recovery brand. CHILL BUNNY PTY LTD, ABN active since 19 Oct 2023, formerly named Tiny White Rabbit Pty Ltd (same company number). Started with cedar ice baths.
    • Infrared from A$10,650 (4 person indoor) to A$12,990 (4 person outdoor). Traditional 4 person outdoor A$14,990. Sauna and ice bath combos A$17,230 to A$26,260. Prices checked 2 Nov 2026.
    • Showroom at Balgowlah Village, 197-215 Condamine St, Balgowlah NSW. Free metro delivery; assembly is extra.
    • In our view, check the warranty and return terms in writing: the “3-Year Warranty Labour & Parts” badge sits above a table that gives labour as 1 year, and return windows range from 14 to 100 days.
    • No certificate numbers, timber thickness or EMF test reports are published. Every sauna has shown a strikethrough “regular” price since at least December 2025.

    Summary of the dated facts on this profile. Checked 2 Nov 2026.

    Chill Bunny ice bath with outdoor infrared sauna. Official Chill Bunny image.
    Chill Bunny outdoor infrared sauna combo. Images courtesy of Chill Bunny.

    From Chill Bunny

    Official product photos from the brand site, hosted on Saunas Australia. Images courtesy of Chill Bunny. Checked 27 Oct 2026.

    About the brand

    Chill Bunny is a Bondi based, family owned recovery brand that started with handmade cedar ice baths and now also sells infrared and traditional saunas and contrast therapy equipment. Its showroom is at Balgowlah Village, 197-215 Condamine St, Balgowlah NSW, and it offers free metro delivery. Its range is also sold through Johnson Fitness & Wellness Australia (partnership announced August 2025).

    ABN 83 672 288 005 (ABR record) is registered to CHILL BUNNY PTY LTD, an Australian private company, active since 19 Oct 2023, main business location NSW 2026. The company was previously named Tiny White Rabbit Pty Ltd and took its current name in July 2025. It is the same company (ACN 672 288 005), so this is a rename, not a new entity. Checked 2 Nov 2026.

    Founder: reviews refer to a founder named “Luke” without a published surname; reviews also name “David” or “Dave”. No LinkedIn profile matched. Checked 2 Nov 2026.

    Contact: Phone 0400 767 493. Email hello@chillbunny.com. As listed on chillbunny.com, checked 2 Nov 2026.

    What we could verify

    As at 2 Nov 2026, official product pages publish dimensions, weights, heater layout, timber descriptions and power: the 4 person indoor infrared sauna draws 4,850W (21A, single phase) and the 4 person outdoor infrared 5,890W, and both must be hardwired by an electrician. The chillers run from a standard 10A plug. Prices: 4 person indoor infrared A$10,650 (shown against a “regular” A$12,650), 4 person outdoor infrared A$12,990 (against A$14,990), 4 person outdoor traditional A$14,990 (against A$15,490), ice bath from A$7,900, and combos from A$17,230 to A$26,260. Professional assembly is A$750 (indoor infrared), A$900 (outdoor infrared) and A$345 (ice bath) in Sydney metro. Outdoor saunas were on pre-order for early December delivery with a A$1,000 deposit; the indoor model was listed as in stock.

    In fairness: the company has traded under the same ACN since October 2023, it lists a physical showroom, and it publishes detailed specifications and installation prices. We found no ACCC product safety recall and no public complaints on the review platforms we checked.

    Questions and watch-outs (2 Nov 2026)

    These are our views, based on Chill Bunny’s own pages, its Bunnings seller page, the Internet Archive and public registers, all checked on 2 Nov 2026 (Sydney time). Missing evidence is not proof a claim is false.

    “Full Canadian western red cedar”, with a Hemlock exterior

    The 4 person indoor infrared page says it is “the only full Canadian western red cedar sauna on the market under $15,000”. Its own specification table lists the interior as Canadian Western Red Cedar and the exterior as Canadian Hemlock. In our view, ask which parts are cedar before you rely on the “full cedar” wording.

    Warranty and return terms differ

    Product pages carry a “3-Year Warranty Labour & Parts (Residential)” badge, but the warranty table on the same page gives 3 years on components and 1 year on labour, and shorter commercial periods. The ice bath FAQ gives 3 years on the steel and cedar and 1 year on the compressor, plumbing and electrics. Chill Bunny’s Bunnings seller page says “All Chill Bunny products come with a one-year limited warranty”. A 2 year extended warranty is sold for A$300. Returns: the indoor sauna page offers a “100-Day Guarantee, Money back if not satisfied”, the ice bath page says “30 Day Return Policy”, and the Bunnings policy asks for faults to be reported within 14 days, with shipping not refunded. The warranty is backed by Chill Bunny Pty Ltd itself. In our view, get the warranty and refund terms for your exact model in writing.

    Price history: a standing “sale”

    Every sauna showed a strikethrough “regular” price in the Internet Archive copy of 7 Dec 2025 and still does on the current site. On the indoor model, the sale price rose by A$160 while the “regular” price rose by A$1,000. The homepage now says “BLACK FRIDAY SALE ON NOW”.

    Model7 Dec 2025 sale price (“regular”)2 Nov 2026 sale price (“regular”)
    4 person indoor infraredA$10,490 (A$11,650)A$10,650 (A$12,650)
    4 person outdoor infraredA$13,490 (A$14,990)A$12,990 (A$14,990)
    4 person outdoor traditionalA$13,940 (A$15,490)A$14,990 (A$15,490)

    In our view, treat the “regular” price as a reference figure, not proof of a saving.

    Scarcity counters

    Product pages show “ONLY 6 REMAINING FOR 2026 – 81% Sold” (indoor infrared), “53% Sold” (outdoor infrared) and “37% Sold” (outdoor traditional). No basis for these figures is given. In our view, do not let them rush a deposit.

    Claims without published evidence

    The indoor page says “Just 20 minutes in this rejuvenating sauna can provide the benefits of a light jog”. Pages describe “LOW EMF” heaters with no figures or test report, say the sauna “aids detoxification”, and tag products “detox sauna” and “weight loss sauna”. Outdoor pages say “Australia’s only fully outdoor sauna under $20,000” and “temperatures guaranteed for winter”. Pages list “Trusted by The Yard Gym, Saint Haven, Ferretti Yachts & Australian Defence” with no detail of the Defence work. We found no published source for these. In our view, treat them as marketing.

    No certificate numbers or timber thickness

    Sauna pages say “Safety Certification: SAA certified” but give no certificate number. The ice bath page cites AS/NZS 60335.2.40:2019 and AS/NZS 60335.1:2020 for the chillers, again with no certificate or RCM number. No wall or board thickness is published for any sauna, so we could not compare it with the 30 mm benchmark. The traditional sauna page still lists both a 6.8 kW and an 8 kW Harvia heater, and the outdoor infrared page gives two depths (1320 mm and 1350 mm). Ask for the approval number, timber thickness and heater model in writing.

    Recalls and company history

    We found no ACCC product safety recall for Chill Bunny or Tiny White Rabbit (productsafety.gov.au, checked 2 Nov 2026). The former company name, Tiny White Rabbit Pty Ltd, belongs to the same company number, so it is a rename and not a sign of a phoenix company. We found no link to any other sauna brand.

    Deposit and delivery terms (checked 2 Nov 2026)

    Chill Bunny’s refund policy refers to a “14-day cooling-off period starting from the date you place your first deposit” and says that after it, “you will lose your 50% deposit” (2.4). Its shipping policy (8.3) says: “Once Chill Bunny has received confirmation that your Product has been shipped to a Chill Bunny Warehouse, we will arrange an Appointment”. The policies also say it has warehouses “across Australia and New Zealand”.

    Evidence requested

    Request model-specific EMF and ELF reports; timber sourcing certificates and chain-of-custody scope; VOC and materials test reports; Australian electrical approval identifiers; the current governing warranty; timber wall thickness; the basis for the “% Sold” counters and the “light jog” and “Australian Defence” claims; and the evidence relied upon for detoxification and weight-loss statements. Chill Bunny is welcome to send these under our right of reply.

    FAQ

    Is Chill Bunny a good sauna brand for Australia?

    It can fit buyers comparing contrast setups that pair ice baths with infrared or traditional saunas, with a Balgowlah NSW showroom path. It has traded since October 2023 and publishes detailed specifications, but confirm the warranty, return terms and electrical approval for the exact model. See also best sauna brands Australia.

    What do Chill Bunny saunas cost?

    On 2 Nov 2026 Chill Bunny listed infrared saunas from A$10,650 (4 person indoor) to A$12,990 (4 person outdoor), the 4 person outdoor traditional sauna at A$14,990, and sauna and ice bath combos from A$17,230 to A$26,260. Metro delivery is free; assembly costs A$750 to A$1,890 depending on the model. Use the cost guide.

    Does the outdoor model need hardwiring?

    Yes. Both the indoor (4,850W, 21A) and outdoor (5,890W) infrared saunas must be hardwired by a licensed electrician, so allow for that cost. The ice bath chillers use a standard 10A plug. Confirm the governing warranty, because the badge, the warranty table and the Bunnings policy differ.

    Where should I go next?

    Compare peers on best brands, then the infrared comparison, then the deposit checklist.


    How we research this brand

    Facts on this profile are dated. We prefer primary sources: the brand’s own product and warranty pages, ABN and public Australian contact detail, and independent documents when they exist. “Not independently verified” means we did not find enough evidence for that specific claim. It does not automatically mean the claim is false. Read How Saunas Australia researches sauna brands. Compare peers on Best Sauna Brands in Australia.

    Brand overview

    Brand overview

    1. Direct answer
    Chill Bunny is an Australian recovery brand selling ice baths plus infrared and traditional saunas, with infrared advertised from A$10,650 to A$12,990 in 2026. Heater output, warranty (3 year badge versus 1 year labour) and returns (14 to 100 days) conflicts need written confirmation. Confirm timber, EMF and health-claim evidence before ordering.
    2. What the brand offers
    Australian family-owned recovery brand (ABN 83 672 288 005, active from October 2023) selling ice baths, infrared and traditional saunas, and contrast-therapy equipment.
    3. Best suited buyer
    Buyers comparing higher-priced indoor, outdoor or traditional recovery products from one brand.
    4. Who may prefer another option
    Buyers unwilling to resolve heater-output, warranty and returns conflicts, or rely on small brand-hosted review samples.
    5. Sauna categories and infrared range
    Chill Bunny 4 Person Indoor Infrared Sauna
    Chill Bunny 4 Person Outdoor Infrared Sauna
    6. Published infrared price range (AUD)
    A$10,650 to A$12,990 observed advertised infrared range; checked 2026-11-02.
    7. Public pricing status
    Published: infrared A$10,650 to A$12,990; traditional A$14,990 (4 person outdoor); combos A$17,230 to A$26,260. Checked 2026-11-02.
    8. Traditional or hybrid product range
    4 Person Outdoor Traditional Sauna
    9. Indoor and outdoor suitability
    Both models offered: 4 person indoor and 4 person outdoor infrared saunas, plus an outdoor traditional sauna.
    10. Electrical requirements
    240V. Indoor 4,850W/21A; outdoor 5,890W. Hardwired by a licensed electrician.
    11–12. Delivery and installation
    Assembly cost: A$750 to A$1,890, checked 2026-11-02. Outdoor models are on pre-order for the first week of December with a A$1,000 deposit.
    Delivery: Australia-wide shipping is offered with location-based charges, and doorstep delivery does not include moving the product inside. Confirm freight, access, assembly date, crew size, packaging removal and site preparation before payment.
    Electrical work is separate.
    13. Warranty
    Product pages show a 3 year warranty badge, but the specification table gives 1 year for labour. The Bunnings listing says one year limited warranty. A 2 year extended warranty is sold for A$300. Current four-person indoor and outdoor infrared pages list three-year residential coverage for infrared heaters, the cabin or cabinet, electrical cabling, connectors, lighting, controls and glass. Commercial periods are shorter and vary by component.
    14. Replacement parts
    Spare parts listed (filters, pumps).
    15. Australian support
    Phone 0400 767 493 and hello@chil
    16. Showrooms or displays
    Balgowlah Village, NSW.
    17. Reviews by platform
    On-site product reviews: 6 (indoor), 12 (outdoor infrared), 3 (traditional), 22 (ice bath). Homepage widget 4.94 from 48 reviews. Google (Bondi) 5.0 from 2 reviews. ProductReview: 1 review, 5.0. Trustpilot: no profile. Checked 2 Nov 2026.
    18. Commercial-use evidence
    Johnson Fitness & Wellness Australia publicly announced a retail distribution partnership for Chill Bunny recovery products. Chill Bunny also markets to gyms, studios, spas and hotels, but named operating sauna installations were not established in this review.
    19. Technical evidence
    Official product pages claim low-EMF heating, sustainably sourced Canadian cedar and health outcomes. No independent EMF report, timber certification scope or evidence sufficient to substantiate specific health outcomes was located.
    20. Strengths
    Dated pricing or price-gap information is recorded for comparison.
    Published customer-service routes have been checked and recorded.
    The current model range is linked to a dated official source.
    21. Limitations and trade-offs
    Range and delivery are visible, but traditional heater specifications and complete installed cost need written confirmation.
    22. Questions to confirm
    Confirm the exact current model, inclusions and total delivered and installed price.
    Read the governing warranty for labour, freight, transferability, commercial use and placement exclusions.
    Resolve every open claim or installation gap shown in the profile; missing verification is not proof that a claim is false.
    23. Comparable alternatives
    Innerlight Saunas
    Nordhaus
    Nuvie
    Company identity and operating history
    CHILL BUNNY PTY LTD ABN 672 288 005, formerly Tiny White Rabbit Pty Ltd (renamed 16 Jul 2025, same ACN).
    Customer service and contact options
    Phone: 0400 767 493. Email: hello@chillbunny.com. The official site lists a Balgowlah NSW showroom and online contact options.
    Returns
    100 days for the indoor sauna, 30 days for the ice bath, and 14 days for fault reporting via Bunnings.
    Traditional price range (AUD)
    A$14,990 (4 person outdoor); combos A$17,230 to A$26,260; checked 2026-11-02.
    Traditional heater options
    Harvia Cilindro is identified, but the same product page states 6.8 kW in its overview/specification and 8 kW in its feature list.
    Heater sizing assessment
    The stated external dimensions imply about 6.12 m³. A Harvia Cilindro PC70 6.8 kW is rated for 6-10 m³, so the basic volume is within range, but the full glass frontage can increase calculated effective volume. The conflicting 6.8/8 kW statements prevent a definitive configuration assessment.
    Heater installation requirements
    Assembly cost: A$750 to A$1,890, checked 2026-11-02. Outdoor models are on pre-order for the first week of December with a A$1,000 deposit.
    Electrical installation: the published outdoor model requires professional hardwiring. Confirm the exact heater, circuit protection, controls, sensor, ventilation, clearances, base and weather protection separately from cabin assembly.
    Cabin, wall and glazing evidence
    Canadian Hemlock exterior on the indoor model, aluminium exterior on the outdoor model; no timber thickness published.
    Australian electrical compliance evidence
    SAA certified is stated, but no certificate number is published.
    Supplier and installer liability-insurance evidence
    Not published (checked 2 Nov 2026). Assembly is an extra service and outdoor infrared models must be hardwired; ask Chill Bunny and your electrician for licence and public liability details.
    Pre-purchase information adequacy
    Not yet sufficient for a final installation decision because the heater output is internally inconsistent and no effective-volume calculation or complete electrical/clearance schedule is presented.

    Visit the brand’s official website

    View the identity register source Checked 2026-11-02

    View the official customer-service source Checked 2 November 2026

    Payment option sources

    Checked 2026-11-02

    Heater and installation sources

    Commercial use and partnerships

    Commercial adoption

    Commercial use and partnerships

    Commercial adoption can indicate fulfilment, installation and support capability. It does not prove health claims, every product’s quality or that a sponsored organisation independently endorsed the product.

    Evidence level: Distribution or wholesale partnership confirmed

    Johnson Fitness & Wellness Australia publicly announced a retail distribution partnership for Chill Bunny recovery products. Chill Bunny also markets to gyms, studios, spas and hotels, but named operating sauna installations were not established in this review.

    Recorded relationships

    • Distribution partnership: Johnson Fitness & Wellness Australia announced retail availability of selected Chill Bunny saunas and ice baths.
    • Commercial offer: Chill Bunny solicits gym, studio, spa and hotel projects; named operating sauna sites not established.

    Commercial adoption sources checked 2 November 2026

    What customers are saying

    Public review snapshot

    What customers are saying

    Public reviews are self-selected reports, not independently established facts. Ratings and themes are dated snapshots and may not represent every customer or product.

    On-site product reviews: 6 (indoor), 12 (outdoor infrared), 3 (traditional), 22 (ice bath). Homepage widget 4.94 from 48 reviews. Google (Bondi) 5.0 from 2 reviews. ProductReview: 1 review, 5.0. Trustpilot: no profile. Checked 2 Nov 2026.

    Review sources

    Reviews checked:

    Important limitations

    Small, brand-hosted product-specific samples. Purchaser-verification and moderation criteria were not independently established, and the displayed sample may not represent all customers. Google reviews are self-selected and are not independently verified purchases. Ratings and review counts can change, and profiles may include feedback about products other than saunas. The Google samples are very small and belong to separate profiles.

    Sources used for this profile

    Source register

    14 sources used for this profile

    1. Official website: chillbunny.com
    2. Government or registry identity source: abr.business.gov.au
    3. Official customer-service source: chillbunny.com
    4. Commercial adoption or partnership source: ausleisure.com.au
    5. Commercial adoption or partnership source: chillbunny.com
    6. Commercial adoption or partnership source: bunnings.com.au
    7. Official infrared range source: chillbunny.com
    8. Official traditional range source: chillbunny.com
    9. Official payment or terms source: chillbunny.com
    10. Heater or installation source: harvia.com
    11. Public review source: chillbunny.com
    12. Public review source: chillbunny.com
    13. Public review source: google.com
    14. Public review source: google.com

    Profile evidence reviewed:

    Cite this profile

    Saunas Australia, “Chill Bunny Review 2026: AU Prices, Models & Warranty”, evidence-led Australian brand profile, reviewed 2 November 2026.